Medium Woven Keychain

Stainless Steel Jewelry Care Instructions

Your Charmz Club stainless steel jewelry is designed to be durable and low-maintenance, yet it still benefits from a little care to keep it looking its best. Follow these simple steps to preserve its shine and quality:

1. Avoid Harsh Chemicals
   Keep your jewelry away from strong chemicals like bleach, chlorine, and household cleaning products. These substances can damage the finish and may cause discoloration over time.
2. Keep It Dry
   Stainless steel is water-resistant, but prolonged exposure to water, especially salt or chlorinated water, can dull its appearance. Remove your jewelry before swimming, bathing, or exercising.
3. Store Properly
   When not wearing your jewelry, store it in a dry, cool place away from direct sunlight. Using a soft jewelry pouch or box can prevent scratches and tangling.
4. Clean Gently
   To clean, use warm water and mild soap, rinsing well. Dry your piece thoroughly with a soft cloth. Avoid abrasive cleaners and polishing cloths, which can scratch stainless steel.
5. Polish Occasionally
   A gentle polish with a microfiber cloth can help maintain the natural shine. Avoid polishing compounds, as they may be too harsh for stainless steel.

With a little care, your Charmz Club jewelry will stay beautiful for years to come!

Eligibility for Returns:
We want you to love your purchase! If you are not completely satisfied, you may return your item within 30 days of receiving it. Items must be unworn, in their original packaging, and include all tags.

How to Return:
To initiate a return, please contact our customer service team at returns@charmzclub.com We will provide you with a return shipping label and further instructions.

Refund Process:
Once we receive your returned item, we will inspect it and process your refund within 5 business days. Refunds will be issued to the original payment method.

Processing Time:
Orders are typically processed within 2-3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Methods:
Charmz Club is based in the U.S. We offer a variety of shipping options, including standard, expedited, and international shipping. Shipping costs are calculated at checkout based on your location and selected shipping method.

Delivery Times:
Delivery times vary based on your location and chosen shipping method. Please allow 2 to 6  business days for domestic deliveries and up to 3 to 10 business days for international orders.